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Hostdedi Introduces Sales Performance Monitor

Hostdedi is the First Managed WooCommerce Host to Deliver Sales Performance Insights with WooCommerce Hosting Plans 

SOUTHFIELD, Mich. August 11, 2021 — Hostdedi, the fully managed, high-performance digital commerce cloud platform built to optimize WordPress, WooCommerce, and Magento sites and stores, today announced the release of Sales Performance Monitor as a feature on all WooCommerce plans. 

“We wanted our WooCommerce store owners to have critical insights into the health of their online store revenue,” said Chris Lema, WooCommerce Authority and VP of Products and Innovation. “Merchants are often unaware when their online store is experiencing degraded services. Most monitoring systems will alert a merchant when their entire site is down but not capture issues with payment processors or site slowness. With Hostdedi Sales Performance Monitor, our intelligence engine will send merchants alerts on sales trends, giving them much needed visibility and allowing them to get back on track if store sales are slowing down.”

Included in the cost of the Managed WooCommerce Hosting plans, the added feature means that store owners can take immediate action to understand revenue trends, should shifts occur. The Hostdedi Sales Performance Monitor will monitor a store’s sales and measure them against a predicted model based on daily/weekly historical performance. When the store’s sales are slowing down or disappearing in a way that is “abnormal” to the specific store’s trends, the monitor will alert the owner.

“At Hostdedi, our focus is in the SMB space and the freelancers and agencies that serve them. That focus has meant doing the heavy lifting to create an elastic and dynamic platform for online stores. More than simply installing WooCommerce as a plugin (which many other hosts do), our Managed WooCommerce Hosting product is a total solution — bringing custom code, a container-based dynamic platform, partners for analytics, search and abandoned cart technology, and now monitoring for Sales Performance,” said Lema.  

WooCommerce is a pre-eminent ecommerce platform for online store builders and store owners today. It sits on top of WordPress which is well known and free. People choose WooCommerce because it’s an easy-to-use platform with flexibility that provides less limits.

“We’re combining the power of WooCommerce with the industry-leading digital commerce expertise of Hostdedi, and powering the online potential of our store owners with the expectation that they have a provider who is an expert in digital commerce hosting and a partner in their success. We’re excited to be leading the way through open-source innovation that provides tremendous value to the industry,” said Lema.

Hostdedi is at the forefront of continuous innovation for WooCommerce and the store owners and agencies who use the platform. For more information about Managed WooCommerce from Hostdedi, visit https://www.nexcess.net/woocommerce/.

About Hostdedi

Hostdedi has been serving SMBs and the designers, developers, and agencies who create for them for more than 20 years by providing a fully managed, high-performance cloud solution built to optimize WordPress, WooCommerce, and Magento sites and stores. As a company within The Liquid Web Family of Brands, we own and manage 10 global data centers, and collectively serve over 45,000 customers spanning 150 countries and provide unparalleled service from a dedicated group of experts 24/7/365. As an industry leader in customer service, the rapidly expanding brand family has been recognized among INC. Magazine’s 5000 Fastest-Growing Companies for twelve years.  

Learn more about the Liquid Web Family of Brands and StellarWP.

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Hostdedi and Recapture Partner for Car Abandonment

November 19, 2020
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Hostdedi, the truly managed commerce and content platform, today announced the addition of Recapture, an abandoned cart and email marketing application, to the Value Added Bundles available with their Managed WooCommerce solution. 

Recapture is a five-star rated app that helps online businesses recover lost revenue through technology and tools that assist with abandoned cart recovery, including targeted and segmented email campaigns and exit pop-ups. Ecommerce stores using Recapture on the Hostdedi platform can now automatically and quickly respond to every single customer who abandons their cart in an exceptionally personalized way, resulting in high cart capture rates. 

“At Hostdedi, our focus is SMB stores and the freelancers and agencies that serve them. That focus means we’re always innovating ways to make digital commerce better for our customers, including driving conversion for their ecommerce investments. As one of the best shopping cart abandonment and email marketing solutions on the market, Recapture is an easy and cost-effective solution that offers proven results and will be a tremendous asset in boosting customer lifetime value for the sites we manage,” said Chris Lema, VP, Product at Hostdedi. 

Under the partnership, the Recapture application will be integrated into the Hostdedi hosting platform, so that any customer running WooCommerce can benefit from Recapture’s cart abandonment features right away. Hostdedi customers can begin using Recapture for free, with reasonable fees that scale as their store’s profits grow. 

“We’re proud to partner with Hostdedi to bring our feature-rich solution to their trusted managed commerce platform. Merchants implementing Recapture will see an average of 10%+ boost to gross monthly revenue via abandoned cart recovery,” said Dave Rodenbaugh, Co-founder of Recapture.



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Liquid Web Hires Technology Veteran to Expand Sales Reach

Lansing, Michigan,  April 27th, 2020 –  Liquid Web  Family of Brands, the market leader in managed hosting and application services to SMBs and web professionals, announced, today, the hiring of Adam Williams as Liquid Web’s Chief Revenue Officer to oversee revenue operations for the Liquid Web and Hostdedi brands.  Williams brings nearly 20 years of sales leadership experience to his role, which includes leadership roles with technology providers, Microsoft and Rackspace. 

Williams will expand both the direct sales and channel organization to handle the rapidly growing product portfolio for the Managed Cloud and Managed Applications brands.   Building on the company’s reputation for expert and helpful service, Williams’ goal is to provide the right solutions across the product portfolio for Web Professionals and Agency Partners the companies serve. “Finding a company like Liquid Web that takes that personal customer connection a step further is amazing and humbling.  I am excited to apply my experience to see how we can continue to wow and serve customers,” says Williams.

“We could not be more excited to add Adam to our team to further champion our efforts to build relationships with our customers, aggressively advocate for the products, programs, and processes to help them grow their businesses,”  said Carrie Wheeler, EVP & GM, Liquid Web.   “His passion for customers, technology experience and ability to execute is a cultural alignment that excites us.  Adding a leader of this caliber furthers our commitment to powering the online content, commerce and potential for the Web professionals we serve”, said Wheeler.

About The Liquid Web Family of Brands 
Building on 20 plus years of success, our Liquid Web Brand Family consists of four companies (Liquid Web, Hostdedi, iThemes, and InterWorx) purpose-built to deliver software, solutions, and managed services for mission-critical sites, stores and applications for SMB’s and the Designers, Developers, and Agencies who create for them.  With more than 1.5 million sites under management, The Liquid Web Family of Brands serves over 45,000 customers spanning 150 countries. The company has assembled a world-class team, 10 global data centers and an expert group of 24/7/365 solution engineers. As an industry leader in customer service*, the rapidly expanding company has been recognized among INC. Magazine’s 5000 Fastest-Growing Companies for twelve years. For more information, please visit www.liquidweb.com, or read our blog posts at https://www.liquidweb.com/blog. Stay up to date with all Liquid Web events on Twitter and LinkedIn.

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