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FAQ - Your questions? We got answers!
How does Web Hosting work?
Web hosting is the technology that puts your website online. It is one of the three essential components of establishing your Web presence: a domain name (Web address), a website and a Web host. Your domain name tells people where to find you, your website is viewed by your visitors, and hosting makes your site part of the Internet. Quite simply, the definition of Web hosting is an online storage service for any content displayed or accessed through your website. Common examples of stored information include images, video, or design templates.
How do I know which Web hosting package is best for me?
In order to choose a hosting package that will fit your needs, begin by thinking about the goals of your business. The biggest differentiators between hosting packages are the size of disk space, monthly data transfer, number of emailboxes and tools such as open source applications and programming languages. After you determine how you plan to use your site and the amount of traffic you expect on your site, you’ll be able to identify which package is best for your business.
- Starter Hosting package is designed for small business owners who want a simple online presence. Websites with this package might include basic content with limited multimedia and blog usage. Interaction with customers occurs mainly through easy forms or a simple blog.
- Business Hosting package is designed for small- to medium- sized businesses whose websites contain sizable dynamic content, such as numerous multimedia files. Interaction with customers occurs through complex forms, robust blogs and frequent site visits.
- Premium Hosting package is designed for small- to medium- sized businesses that want to manage multiple large, high-traffic websites on a single platform. These websites would include multimedia files and various dynamic interactions with customers.
What does free domain registration mean?
Hostdedi provides all shared hosting customers with one free domain registration credit for the first year which can be used toward a .com, .net, .org, .info, or .xyz domain. This offer is valid for all shared hosting plans with Annual Billing Period.
How do I transfer my Web pages to your server?
Hostdedi provide Free transfer from other hosting providers. You can request a free website transfer via your client area support section.
If you would like to transfer your website content yourself, here are some guidelines you might need:
- Create a backup of your site on the current hosting server and download it to your local computer.
- If you have any MySQL/PostgreSQL databases, and the backup facility does not archive them, create a dump of those and download them as well.
- Upload the backup files to your Hostdedi account and extract them. To learn how to upload files to your web hosting account.
- Import the database dumps to newly created databases. This is easily done with the phpMyAdmin tool in your cPanel.
- Please do not forget that after the file transfer is completed you should change the DNS settings of your domain name so that it points to your Hostdedi account. Otherwise people will continue to access the old location of your website (at your old host) by typing your domain.
How do I build a website myself using a One Click Installer?
With Softaculous Auto Installer you can install any of its 397 scripts in just one step, you can start a blog,forum build an online store or create another type of website, we will make sure that you get the smoothest installation ever and that your website is safer, faster and better supported than anywhere else!
Do you offer a guarantee with your Web hosting packages?
Whether you are building your first website, or maintaining a sophisticated site for your business demands, you are backed by 99.99% UNIX® uptime* and free 24/7 live, technical support.
Do you offer a money-back guarantee?
To ensure your decision to purchase the full version is 100% risk-free, Hostdedi is pleased to offer you our 30-Day Money Back Guarantee.